Troubleshoot?and?resolve?complex?cases?from?AdExchange?Buy?Side?(AdX).-?Configure?Trading?location,?QPS?settings?for?new?RTB?Buyers-?Monitoring?Static?and?RTB?Campaigns-?Analysing?Pre-targeting?settings?and?Remarketing?lists-?Creative?and?LP?Quality?checks-?Understanding?and?communicating?the?most?common?policy?disapproval?reasons-?Processing?Performance?Reports-?Provide?guidance?and?consultative?technical?expertise?to?from?line?General?Support.-?Provide?two-way?communication?and?collaboration?on?monthly?product?release?cycles?and?customer-centricproduct?development.-?Serve?as?point?of?contact?for?projects?led?by?our?escalation?management?team?to?improve?client?experienceand?internal?operational?effectiveness?(user?acceptance?testing,?prioritization?process?liaison,?emergencypaging?process,?new?feature?release?launches)○?Technical?Skills:?Strong?communication?skills.?Experience?working?in?a?client-facing?technical?serviceenvironment?supporting?web-based?products.?In?lieu?of?experience?with?web-based?products.?Strongcollaboration,?organization,?multi-tasking?and?the?ability?to?work?well?in?teams.?Demonstratedcreative?problem-solving?approach?and?strong?analytical?skillsRequired:●?Basic?knowledge?of?HTML,?JavaScript?and?SQL●?Bachelor’s?degree?required:?B?Tech,?BCA,?BSc?comp,?BSc?IT,?or?equivalent?practical?experiencePreferred:●?Data?analytics?skills,?working?knowledge?of?online?marketing?KPIs.○?Languages:?English?○?Customer?facing:?Minimum?2?years?experience?working?in?a?client-facing?technical?service?environment,?preferably?supporting?web-based?products.
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