? Lead and deliver a range of projects within the IT Program of Work ensuring that business benefits are realized and that solutions are informed by industry and technology improvements. ? This position will be part of Group IT Global Network team and IRT(Integrated Run Team) to support and manage all IT infrastructure related work and responsibilities for VN office, together with Global Infra team in APAC region. ? Support Global Infra APAC leader to manage and support IT budget, procurement and local HR/FIN/Admin related matters. ? Manage and support local security audit and risk/compliance requirements. ? Manage local IT vendors, together with APAC GI team. ? Ensure the continued availability of IT services to expected service and security levels (develop and architect business continuity, disaster recovery, backup and recovery solutions and plans). ? Minimize business disruption through technical supervision of the IT platforms including the monitoring and proactive management of events and maintenance activities, problem identification and resolution. ? Lead and manage the development, implementation and promotion of IT standards, policies and processes aligning to ITIL standards and service management practices. Job Requirement ? 2+ years’ experience in the operation and support of enterprise applications, service management and IT operations. ? Solid technical experience and skills in IT/Network infrastructure, with CCNA certification. ? Strong communication skills in English and local language that enable you to build and manage relationships with internal and external stakeholders. ? Manage conflict and negotiates outcomes without compromising relationships. ? Ability to manage risk and return in a commercial environment. ? Excellent troubleshooting and problem resolution skills. ? Developed project management skills. ? Sound influencing, negotiation and communication skills.
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