工作地点: 上海徐汇 需求分析，医药行业 KEY ACCOUNTABILITIES: Focus on requirements collection, analyze, control, documentation & design to meet business needs. Able to draw mockup quickly. Work with Stakeholder to sort out business processes and identify key nodes of processes. Able to make clear business capability mapping. Leverage own business understanding and technical knowledge to influence stakeholders, reject requirements or simplify the process and lead stakeholders to make our digital product better to use and generate more business value. Interface with product/project/application manager and developers, requirements during development, cooperate with testing, bug tracking and on-site implementation Focus on system data flow and data structure design Analyze the HCP Behavior data with Service manager and productor owner. Provide System Iteration Proposal based on analytics and practical experience of the industry Maintain high standards of quality and customer satisfaction. JOB-HOLDER REQUIREMENTS/QUALIFICATIONS: Education: Bachelor Experience & knowledge: At least 3+ years of work experience in Technical BA Role Solid requirement collection & analyze experience Good facilitation, customer service, relationship building and communication skills. Experience having worked in matrix organization that includes demonstrating strong influencing and collaborative skills across multiple teams and many stakeholders. Detail oriented; strong analytical skills & organizational skills. Problem management skills. Good PPT skill, excellent communication and presentation skills and able to communicate complex analysis with business in a clear and actionable manner. Ability to influence effectively without authority. Fluent in English, both verbal and written International experience As a plus: o BA related Certification o Scrum Master Certification o Agile/Scrum experience o Health Care industry related working experience 岗位描述 通过对客户需求的收集、分析、讨论，形成需求文档，并真实、准确的转达给内部开发人员、测试人员，且要对项目进行全程跟踪，以确保客户需求的完全实现，最终实现客户的价值。 岗位职责 1.?客户需求收集、分析、讨论，以及需求文档撰写? 2.?项目风险分析，帮助制定预防措施保证项目成功 3.?把客户的需求完整、无误的转述给内部开发人员、测试人员? 4.?与技术团队共同制定最优化的客户问题解决方案? 5.?项目开发及维护状态跟踪? 6.?功能测试，保证需求都被覆盖且是正确的、?bug?tracker上bug的处理? 7.?协调组织系统发布? 8.?管理客户期待，保持客户的满意度；引导和帮助客户走向规范化，不断改进公司的规范化流程；维持良好的客户关系，及时有效地处理客户提出的问题或需求，确保客户良好的满意度。 个人基本情况要求： 本科学历? 工作经验?三年以上业务分析工作经验 业务技能： 1.?沟通表达能力? 2.?分析能力? 3.?风险控制能力? 4.?组织协调能力?业务了解范围?客户的行业知识、产品功能、产品发布流程? 职业素养/能力： 1.?有强烈的责任心? 2.?优秀的中英文沟通能力、文档组织能力? 3.?较强理解能力，能从全局角度考虑问题? 4.?良好的适应能力和抗压能力? 5.?良好的逻辑分析能力?
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